Assessments and Funding

Council Care-Needs Assessments

Council Care-Needs Assessments are free and available to everyone. They help you to establish your care needs and enable you to find out if you qualify for Council funding.

The Council will first assess your care needs and then calculate how much money you will need to meet those needs. When your Care-Needs Assessment is complete, the Council will (if you wish) assess your income and capital to see if you qualify for Council funding.

To arrange for a Care-Needs Assessment, contact Suffolk County Council’s Customer First Team on 0808 800 4005.

Help with care costs

To find out if you qualify for financial help with paying your care costs, you can contact Suffolk County Council’s Customer First Team on 0808 800 4005.

The Council will:

• Assess your care needs and then use a banding system to calculate how much money you need to meet those needs
• Assess your income and capital to see if you qualify for Council funding. They will do this only after they have assessed your care needs
• Fund all or part of your care costs, if you have a low income AND your savings fall below certain levels

Help with rent

To find out if you qualify for financial help with paying the rent on your Extra Care Apartment, contact the Customer Service team on 0333 016 2000 for advice and to book an appointment.

The Council will:

• Assess your income and capital to see if you qualify for Council funding (Housing Benefit)
• Help fund all or part of your rent costs, if you have a low income AND your savings fall below certain levels